{Updated} WhatsApp, Facebook And Instagram Now Working Again

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A phone showing WhatsApp Business start screen

Updated: We had published the following article but now WhatsApp, Facebook And Instagram are working just fine.

WhatsApp seem to be having a rough time at the moment as users are failing to download pictures, videos, documents or voice notes. But texting is working as normal and also you can send photos (only that a receiver can’t download it).

If you try to download media you are met with a message that tells you to ask the sender to resend the photo or video (see below). Users in UK, Italy, South Africa are all struggling to use the app properly.

Since WhatsApp is owned by Facebook, Facebook itself and Instagram also are experiencing the same problem.


  1. Nikota

    Its your evonet network. On wifi you download everything.

    1. Anonymous

      I am in Latvia and on wifi and it still does not work

      1. Anonymous

        yess thats true

  2. Anonymous

    Outage in Israel as well

  3. Anonymous

    In the UK, since mid afternoon there is no WhatsApp, Facebook or Instagram voice, photo or video uploads both through ethernet or wifi connections. Seems this problem is the Facebook group.

  4. Gus

    Outage in Cambodia also

  5. Anonymous

    Not working in Mozambique also

  6. Vloo

    In Haiti. Same.

  7. Lee

    Same in Borrowdale Brooke, not downloading

  8. Anonymous

    I am in Jamaica and it is not working either. I can’t download pictures and voicenote

  9. Anonymous

    Zimbabwe Too

  10. Anonymous

    The same story here in Uganda๐Ÿ˜’

  11. Abie programmer

    Same in Pakistan

  12. Xxxx

    Even in KIGALI, ain’t working.
    What a f****k

  13. Xxxx

    Even in KIGALI-RWANDA, ain’t working too.
    What a f****k

  14. Xxxx

    Even in KIGALI-RWANDA, ain’t working too.
    What a f****k

  15. Anonymous

    Same in Azerbaijan

  16. Anonymous

    Lebanon too๐Ÿคฆ๐Ÿผโ€โ™‚๏ธ

  17. Sammy

    In Kenya the same… It isn’t working.

  18. Creambell

    Kenya, WhatsApp has also disappointed us, what’s happening?

  19. Anonymous

    Lebanon too๐Ÿคฆ๐Ÿผโ€โ™‚๏ธ

  20. Anonymous

    Even in south africa it wont work

  21. Don Draper

    Same in Turkey

    1. Anonymous

      Delhi, india also face same problem

  22. Anonymous

    Madrid, Spain too.

  23. Hassan Itam

    @KUL too ..fail to download

  24. Dilawar

    In UAE ๐Ÿ‡ฆ๐Ÿ‡ช same here… Fail to download Voice messages and videos

  25. Dilawar Hassan

    In UAE ๐Ÿ‡ฆ๐Ÿ‡ช same here… Fail to download Voice messages and videos

  26. Sohel

    Same problem india

  27. Balut

    Same with ๐Ÿ‡ฒ๐Ÿ‡พ

  28. Anonymous

    Same problem Portugal

  29. Anonymous

    Same here … Pakistan

  30. Keerthi vinayagam

    Even in India

  31. Anonymous

    Same in ๐Ÿ‡ฟ๐Ÿ‡ผ

  32. Anonymous

    Same problem in India…๐Ÿ˜ญ๐Ÿ˜ญ

  33. Solomon

    Same here in ghana๐Ÿ‡ฌ๐Ÿ‡ญ๐Ÿ‡ฌ๐Ÿ‡ญ๐Ÿ‡ฌ๐Ÿ‡ญ

  34. Anonymous

    Same problem in India

  35. Mclackson

    Same in Malawi

  36. Chandrakanth TB

    I too facing same problem

  37. Wale Jnr

    Same problem for me since 3.30pm.Eish its so bad ๐Ÿ‡ฟ๐Ÿ‡ผ๐Ÿ‡ฟ๐Ÿ‡ผ

  38. Anonymous

    Mexico too

  39. Chantal

    Mexico too

  40. Bright Owusu Sekyere

    Same in Ghana

  41. Kenny

    Same in London

  42. Mohammad Elyas

    Same here in Afghanistan

  43. Marv

    Jamaica, same problem

  44. Don

    Same problem in Botswana

  45. Rakesh

    Same problem faceing in Delhi, India

  46. Isibor

    Same issue in Nigeria

  47. fakhir

    Same in India and UAE too

  48. Fiona

    Uk too

  49. Anonymous

    We are facing the same problem in Switzerland….any idea when it will be back to normal?

  50. Anonymous

    In Spain also

  51. Tanaka

    Same problem in Zimbabwe

  52. Nhinda Naemi

    Same problem in Namibia

  53. SANAH

    I’m wondering how long this will happen.

  54. Anonymous

    Same problem in India too.

  55. Shahbaz Qamar

    Same problem in Bahrain

  56. Tawedzerwa Munyayi

    Kuno ikungenga madhara

  57. Lennybenny

    Same in Jamaica

  58. Bryan

    Costa Rica and not working either.

  59. Anonymous

    Pakistan facing same issue

  60. Riz Khan

    In Saudi Arabia too.

  61. Ovis

    In Romania same problem.

  62. Anonymous


  63. Anonymous

    Happening in Canada too

  64. Anonymous

    Also in Belize too.

  65. Anonymous

    Same here in Isreal also

  66. Anonymous

    It’s same Ghana

  67. Hassan

    The same issue is happening in Oman, it started from today Evening.

  68. Anonymous

    Tanzania also

  69. Abdulrazaaq Ngowo

    Tanzania also

  70. Anonymous

    How can i fix this prob?

  71. Anonymous

    In Haitรญ same problem

  72. Anonymous

    Kenya too

  73. Anonymous

    India too

  74. Anonymous

    It’s happening here in Nigeria also

  75. Edson Mambinge

    Around the world

  76. Anonymous

    Whole world,I’m in Italy but friends in different countries are experiencing it,we need an actual reason why it’s happening

  77. Concerned user

    Whats causing this .. is it a hack

  78. Moses israel

    Nigeria too

  79. Anonymous


  80. Anas

    UAE as well. This issue is world-wide.

  81. Anonymous


  82. Howard


  83. Pist in Kuwait

    Kuwait and the whole middle east as well

  84. OVAIS Jaangda

    Karachi Pk also facing no upload docx pictures n videos

  85. Anomous

    Worried about the issue ๐Ÿ˜ฌ

  86. Yugoe

    Thought it was the cursed Zim only

  87. Patrick Malongo

    via Tanzania

  88. 1234

    Wakanda here. Not working.

  89. NightRaven 0_0

    Use WiFI if u have it, causeni have no problem what so ever what phone do i have? HUAWEI P30 network im using CELLC 4G, currently on Wifi and it downloads anything, and i have no issue either when using mobile network without wifi, never even had such a problem before, android version 8, but i noticed that this error mostly happens on android 6 and 6.2 so if ur phone has a software update that u dont know of go to settings find the option in your settings for software updates and if u find it please make sure your phone is charged to atleast to 70% and do it let me know if it workd for u if it didn’t I’ll see if there is other solutions, also make sure ur whatsapp is updated to latest version

  90. NightRaven 0_0

    Oh let me add I’m in South Africa and in Hermanus

  91. NightRaven 0_0

    Let me add I’m in South Africa and in Hermanus