Zimbabwe Internet Exchange Point finally launched by POTRAZ and we are not thrilled

Leonard Sengere Avatar
POTRAZ launching Zimbabwe Internet Exchange

It has been a long time coming. The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) won a tender way back in September 2015 to build a a regional Internet Exchange Point (IXP). Originally the IXP was supposed to be established by December 2016 which became May 2017 until it finally happened in November 2017.

It wasn’t all POTRAZ’s fault that the project got delayed as they say funding was delayed. 

So the new IXP being called the Zimbabwe Internet Exchange (ZIX) was launched on the 7th of November. 

What is an Internet Exchange Point? 

It  is a physical network access point through which major network providers connect their networks and exchange traffic. This allows network interconnection through the exchange access point instead of third-party networks. So this means all our internet traffic would now pass through the IXP. 

As Internet Service Providers (ISPs), Content Delivery Networks (CDNs) and others utilise the IXP they reduce the traffic which must be delivered via their upstream transit providers which in turn leads to cost savings. 

An example would be the CDNs that Econet Media is building across Africa being connected through the ZIX which would lead to faster Netflix for users in this country regardless of their ISP and cost savings for all involved in bringing that content to the consumer.

In short IXPs lead to higher data transfer speeds, reduced latency, improved routing efficiency and lower costs.

Is the Zimbabwe Internet Exchange Point the first IXP in Zimbabwe?

No, and here is where it gets confusing. There already was an IXP in Zimbabwe called, erm, the Zimbabwe Internet Exchange or ZINX. This ZINX is operated by the non governmental Zimbabwe Internet Service Providers Association (ZISPA.) Why did POTRAZ decide to call it the Zimbabwe Internet Exchange when there already was an IXP with that name? We’ll never know.

So if there was ZINX why was there need for another IXP? It’s complicated. IXPs by their nature rely on cooperation of the ISPs and CDNs. At ZINX certain incidences occurred and some ISPs allegedly managed to use other ISPs’ bandwidth. This led to lack of trust and the kicking out of some ISPs, it was a mess.

Why did we not see the cost benefits that are supposed to come with IXPs? Well the we here refers to end users and not the ISPs. The ISPs enjoyed some cost reduction but that was not passed on to the consumer. That’s how business is done in Zimbabwe.

Will this new ZIX succeed?

We hope it does and the early signs indicate it might succeed. The big ISPs are already on board, TelOne, Liquid Telecom, Africom, Dandemutande, Powertel and Telecontract. So are we saying the government run IXP is likely to succeed where the independent IXP failed? Uh, we kind of are.

The question then becomes, what would be considered success? We would think faster and cheaper internet access for consumers brought about by reduced costs for ISPs. For the government though that is secondary.

Why are we not thrilled about this government operated IXP?

The government version of success is gaining the power to control internet traffic. They recently commissioned a Cyber Security Ministry focused on social media regulation (read suppression of free expression.) Their end goal is to control which platforms we can use.

We heard the President say they are looking at China and Russia for blueprints on how to deal with the threat posed by the freedom of speech on social media. China recently blocked WhatsApp in the Asian country and now Zimbabwe with its new IXP is closer to being able to do the same.

That is the problem when all the internet traffic in the country goes through a central point that is managed by the government.

Well, what if ISPs just choose to pass on ZIX? We know that the government said it will not force or compel ISPs to be a part of the ZIX Association but we’ll let you decide if you think that word counts for anything. The ISPs do not even need to wait for coercion because they know that if they want to operate in this country without problems they have to be a part of the ZIXA and already we see many on board.

We will be following Zimbabwe Internet Exchange’s progress closely, ZIX and not ZINX. It is rather convenient for the government that it was finally established before the elections and so we are keen to see what they do with the IXP.


  1. wayne

    We are basically going to be monitored in every way possible, and we might have the cops come down on us for saying things that the government might deem inappropriate or even disrespectful, as in the case of O’Donovan

    1. MacdChip

      True, every country in the world always do that, but some do it quietly whilst some do it and shout loud about it.

      Zim is one country which shout loud about everything bt do little.

    2. Ausp

      Ahh this is only for Local traffic so dont worry you still only have to worry about your ISP (cough *ZOL*) giving you up

  2. #makrasa


  3. Tonderai

    This is, in essence, a return to the old system where international telecoms traffic used to run through Mazowe “only”. I wonder whether the IAPs/ISPs will still be able to use/maintain their existing direct links either concurrently or for redundancy.

    1. MacdChip

      They will, what the Zix will need is the uptime of 5 nines ie 99.999 uptime. If they Zix insist on being the single internet exit point, they will need to trunk all the ISPs international connections into one and provide reduntant links plus plan for future growth.

      For example Utande have 10G to internet
      TelOne have 20G, one via Moza and another soon via Beit
      PowerTel have 10G via Bots

      That is 40G combined, which means ZIX will have to build at 40G single line connection from Zim into international IXP plus redundant links plus future growth.

      That is some serious money which l know ZIX will struggle to raise. So l only see this zix being used gor local exchange only

  4. MacdChip

    The advantages outweighs the disadvantages. Last time l heard Zol and TelOne were claiming that they do not charge local traffic. So if Econet install their CDNs here in Zim, that means anyone using kwese app to watch tv is not going to be charged for data usage.

    Hospitals and schools can be interconnected without the need for huge data packages, this might spar research from universities.

    Bt all this depends if the gvt truly understand what they are building not just focused on narrow goals.

  5. Josylyn Montana

    The foundation of the Great Firewall has just been completed


    I dislike it where Government does things only for their own benefit and not for the masses. But what say do we have? So let them do what they pleases.

  7. Garikai Dzoma

    We are slowly going the way of North Korea next we are going to be disconnected from the internet for our own benefit

    1. MacdChip

      You get what you wish for….

  8. Sagitarr

    What plurality can one expect from a govt so freaked out on control? Dead BC and their dross, the rhodesia herald with its propaganda, pseudo private radio stations etc. We can only have freer internet when all these traditional media open up to private broadcasters who employ professionals on merit not the amount of spit on their tongue to bootlick.
    I find it nauseating to watch or listen to content which doesn’t address the fundamentals of news:- what, when, why, who, how. These plus the right of reply of all parties, raise the critical thinking level of the content consumer.