The Ministry of Education’s online enrolment system for Form 1 boarding school places which went live on the 10th of December 2016 and is set to work only until the end of today (12 December 2016) has drawn mixed reactions.
Some users have managed to submit their applications and are now awaiting feedback from the Ministry while other people have expressed frustrations for failing to access the system or complete the enrolment forms.
We have gathered some of the most common questions that have been asked about this system that have been asked and included answers that have also been submitted by other successful users which some people might find useful.
We will continue to update this article as more solutions are presented. Please leave your questions and solutions in the comments section below.
Ministry of Education eMAP online registration system FAQs
How do I access the system?
The system can be accessed by visiting the website www.emap.co.zw
How long will this system be active for?
The system was launched on the 10th of December and will work until the 12th of December 2016 when applications for boarding school will close
Is this for both day school and boarding school applications?
The system is only for pupils applying for Form 1 boarding school places. Day school places are being secured at the respective schools on the 12 December 2016
How do parents and guardians with limited access to the internet or ZESA (power) apply on the system?
Parents and guardians in remote areas or those without access to ZESA, computers or the internet have been advised by the Ministry of Education to go to the schools where their child sat for his or her Grade 7 exams. if these schools can’t accommodate them the next advised option is the local cluster school. These schools have also been instructed to assist applicants.
How do parents outside the country access the system after the cutoff date set by the Ministry?
No specific provision for such applications has been shared. As such parents outside the country facing challenges with the application deadlines will probably have to contact the Ministry of Education for clarification on the best way forward.
Is the application process supposed to be this frustrating? I have spent a long time trying to complete and submit these forms. Is that normal?
According to feedback from successful applicants, patience is key here. The application will take an extended period because of disruptions in access to some forms plus the occasional failure to access the site. This appears to be a server issue created by the huge amount of traffic on the site. You have to continue making repeated attempts until you are successful.
I’m failing to access the system. Every time I log on to the website I get some funny error message that tells me that the site is unavailable. What do I do?
The system has been struggling to deal with the tremendous traffic brought on by all the applications. This has been the reason for the crash and on and off access. The best solution that has been cited by other applicants so far is to refresh the page regularly until you have access to the system then start the application process.
I have submitted the forms and I’m now getting a notice that my application are pending. What does this mean?
The pending notification shows that you have completed your application. According to the Ministry of Education, you will be notified via SMS which place you have secured.
The system keeps telling me I have applied to three schools when I haven’t finished selecting schools.How do I fix this?
The suggestion so far has been to log out, log back in and restart the application process
What does candidature not found error mean?
We haven’t received a solution for that but we will share when we do
How do I recover my password If I forget it?
The most common suggestion so far has been to create another account
What is the format for entering the applicant’s date of birth?
Use the Google/American format mm/dd/yyyy eg 12/25/2016
Does this system work on other browsers like Opera Mini? I have been receiving errors on that specific browser?
There have been mixed responses here but so far Google Chrome has been cited as the most reliable browser. Use that instead of Opera Mini.
I’m being told my account doesn’t exist. How do I deal with such a problem?
We don’t have a solution for that as yet. We will share it as soon as we get it.