Zim startup Courier City offers up to 50% less on international shipping or earn extra cash for carrying with its person-to-person shipping concept

Batsirai Chikadaya Avatar

Courier City is a Zimbabwean owned Canadian-based tech startup looking to build a person-to-person courier service aimed at disrupting the traditional model of shipping documents and parcels across the world, an industry that has made companies like DHL, FedEx, and UPS billions of dollars.

The service uses existing traveler practices carrying documents and parcels on behalf of family and friends especially when traveling back to Zimbabwe from the diaspora. Now Courier City wants to make the practice beneficial to the traveler and both cheaper and more efficient for the sender.
Courier City is approaching their identified gap in the market by providing up to half price on current shipping rates from companies like DHL as well as 24hr delivery cutting the delivery time by almost a third if conventional methods had been used. Also, the traveler is given the incentive to carry and complete the delivery by being paid for being a carrier.
So how will it work? 
From what we understood there are three key players in the Courier City model: the Sender, Carrier, and Receiver of the goods. Each individual plays a critical role in ensuring the safe and secure delivery of goods.
The Carrier 
It is important to understand the role of the carrier before any other as they play the greatest role in this whole system. To be a carrier one has to follow these steps:

  • Step 1: The “carrier” secures their ticket with their final destination being Harare International Airport or any one of the Canadian International ports of entry. The ticket cannot be to a separate destination where you intend on “hustling” a cheap flight to Harare. The ticket is then confirmed and approved by Courier City where you are able to register as a carrier.
  • Step 2: The carrier is then matched with a “sender” with preference being given to carriers who have achieved a higher trust/rating score, so the best and most reliable carrier is always matched to a sender first.
  • Step 3: The carrier collects the parcel from the departure Airport (from a Courier City depot) and drops it off at the destination Airport at another Courier City depot.
  • Step 4: Once you have dropped off the parcel you are paid

The Sender
The Sender of the goods can either be in Zimbabwe or in Canada. The sender registers on the Courier City platform detailing the nature of goods they want to send and the final receiver of the goods details. Once matched with a carrier, the parcel is dropped off at the departure airport for collection by the carrier.
The Receiver 
The receiver simply has to collect the goods from the destination Airport from a Courier City Depot owing that their details match those provided by the sender. Courier City contacts the receiver that their parcel has arrived.
Value Proposition
Courier City has three main value propositions:

  1. It would cost you up to half the cost of conventional means of shipping goods to and from Canada
  2. It would take the parcel less time to reach its destination as it’s following humans travel routes and not traditional shipping routes promising 24hrs delivery times
  3. Ability to interact directly with your carrier gives the whole experience a human feel which they feel is better than following a tracking code


At the present moment, Courier City is set to launch in December both in Zimbabwe and in Canada. The company expects to start off with moving documents and slowly scale up as they navigate through any potential issues, especially on the Zimbabwean side.

Sending documents should prove to be easy as there is no actual monetary value so there would be no issues with duty or taxes.

Also, a carrier can simply have the documents in their own hand luggage and move through systems without any questions, there is no law against carrying another person’s documents – it’s a favor. The setup is particularly appealing to students who may not have the required amount to not only buy a ticket but have to spend money on either side of the transaction. Sending documents to Canada can cost you up to $150 so paying half of that is a real cost saver.

So tell us what you think about their new startup in the comment section below. You can check out Courier City on its website, Twitter, Facebook and Instagram.


  1. darknight

    Hey guys,

    I hardly do this. Neolab, Takunda Chingonzoh’s first start up had the exact startup under the banner 2mira. Now the startup has migrated to the Velociti hub under Takunda. This idea was pitched at a couple of pitch nights and didn’t make it. Today its an idea with no intellectual rights as it was originally conceptualized in India.

    1. Munashe

      Idea’s worth nothing, execution is worth everything!

    2. Imi Vanhu Musadaro

      Firstly, you are assuming Takunda is the originator of the idea. Secondly, you can’t get intellectual rights for any idea that comes across your mind, it should be provable as unique and original. Thirdly, why fuss about intellectual rights if he failed to execute his idea. Does his failure mean that other’s shouldn’t try something similar? Or, tinomuombera maoko first? Finally, it’s easier and a wise idea to copy-and-paste ideas/innovation because someone else has already gone through all the hurdles and you can learn from them. How many things have you done and do in your life that someone else did first, without homage to them. My observation is that Zim “start-up’s” think that picthing is their core business. Failure to win a pitch is thus directly tied to their failure. 5 years later, some of them are still pitching the same idea with no takers, yet by now they should have something, albeit small, RUNNING on the ground.

    3. Anonymous

      there is nothing new under the sun

  2. G

    Awesome concept, like how they are initially starting with documents so that they can scale afre understanding the market dynamics. Do they check the contents of parcels ie could be used by drug dealers or t carry illegal stuff – great concept

    1. Courier City

      Yes we do check the content of the package. We go through the TSA checklist to make sure you only sending legal items. When you drop off your package at the airport as the sender we request you don’t pack upfront because we will unpack it then show all the contents to the traveller before we package it into their luggage.

      1. Star Citizen

        Brillaint concept guys. Wish you the very best!

  3. vusumuzi mkhwananzi

    this concept works don’t give up.Just last month I wanted to send documents to my brother, I paid an arm and a leg.Start with simple stuff documents,personal artifacts etc. You will win

  4. Andre

    Once this project takes off that’s it. It is a question of building trust in the beginning for most people. Once the word of mouth circulate after few transactions. It is an unstoppable project. Great job and great idea let this idea be on wheels guys before discouragement. On the security issue it is clear and transparent for the person carrying.

  5. Cpt Logic

    I would only use such a service in case of an extreme emergency and because of this I’m not sure how much business would be generated by Courier. Trust is the biggest hurdle here. I assume both sender and carrier will be vetted. I wouldn’t want to carry documents containing illegal activities and would certainly not feel comfortable sending documents with personal information with a stranger.

  6. Ennie

    I’ve heard of few other start-ups like this one. It’s great idea, but shipping and fulfillment services are way much faster, and customers should decide wheter they like to save some money or get fast delivery.