Ecocash now costs $0.05 more in taxes, welcome to 2014

Tendai Mupaso Avatar


Just as we start the New Year, consumers will not be happy that they will be paying more to use one of the most widely used financial services products in Zimbabwe. Through a text message sent to customers, Ecocash announced today that effective immediately, they will be charging a $0.05 ( 5cents) transaction tax on applicable transactions in response to the a new government Tax Policy.

Although the Ecocash text message states that the 5c tax will be levied on “applicable transactions”, unverified claims from our sources suggest the 5c will be charged on all transaction forms like sending money or cash out but it may suggest that low amount transactions will be exempted from this tax levy.

We spoke to an Ecocash agent who said that there are (or will be) new Ecocash tariffs charts factoring this tax levy into the pricing.

The financial implications of this move will be staggering for both government and consumers. For consumers, the already expensive Ecocash will simply cost you $0.05 more.

For government on the other hand, a whole new floodgate of revenue has opened. We don’t know how many transactions are done on the EcoCash platform each month but we do know that they were worth $200 million per month as of last year. Either way, the government is poised to make a killing as the platform may make hundreds of thousands of transaction per month.

Econet will obviously say the government forced their hand but I am not sure how government will explain the contradiction this move makes having said the following during the 2014 budget presentation,

Mr Speaker Sir, I want to commend the mobile banking service providers for enhancing financial inclusion by reaching out to the formally unbanked through introduction of such products as EcoCash, One Wallet, Textacash, E-wallet, among others.

Government stands ready to work and support initiatives that broaden the participation of the generality of the populace in the financial sector.

In this regard, the Reserve Bank is reviewing the regulatory framework to cover all aspects of mobile banking.

It will also be necessary that charges for such services are made affordable, that way also increasing clientele, financial inclusion and lowering average costs.

These new measures are set to affect all mobile money players including the soon to be launched Telecash.



  1. fourwallsinaroom

    well the solution here is simple econet, you drop your prices by 5c so our tariff as an end user remains un changed

    1. Corporate1

      please understand Econet as a business are there to make money not a charity organisation the 5c is being charged by government as tax, business wise they had no choice

      1. Fourwallsinaroom

        seeing as i am part of the EWZ family i do know how they operate which is a super profit business model.. 5c a transaction is not going to hurt them one single bit.

        1. Jokoniyo

          mmmmm, it may not hurt them, but they’d still prefer to have it #justsayin

  2. Farai Sairai

    As someone asked, is sending money via cell phones an income generating transaction? Is this not the same as me sending someone money via an EFT?

    1. Gweja

      Good question, VERY good question.
      I believe this is just a broke gvt looking for every penny out there.

  3. Pindile Mhandu

    The Kenyan Govt charges a 10 per cent excise duty tax on M-Pesa transactions. Then again Nairobi is not Harare.

  4. Muti

    vISA Card.

  5. KuraiMGT

    Is the tax also applicable and expected to come on other telecoms??? Article did not cover the purpose of the tax, whether it is a risk mitigating measure or simply a revenue generating tool for the government. The RBZ quote kind of insinuates a risk/regulatory angle, though not quite clear.

    Looking forward to see if other telecoms will increase or absorb this tax.